News - Global E-commerceFacts

'Amazon has big plans for worldwide delivery via individuals'

Amazon says its experiment with an Uber-style delivery network called Flex has gone so well in Seattle over the past few months that it’s planning to expand the offering to more cities. And it looks like the e-commerce giant won’t be stopping there.

'Amazon wants to establish its own freight operation'

Amazon has held discussions with air-cargo companies to lease airplanes and establish its own freight operation, with the goal of reducing its reliance on traditional carriers.

'Asia main engine of e-commerce growth'

Online sales are expanding faster than previously anticipated and are projected to increase by double-digit rates every year through 2019. Led by China, the Asia Pacific region is expected to be the main engine of this growth.

'European retailers need click & collect to thrive'

More than half of consumers across Europe use click & collect as a delivery option for their online orders, of which 15 percent use it all or most of the time, according to new Forrester data.

'Pinterest shoppers spend the most money'

American consumers, who buy from an online store following a visit to Pinterest, spend an average of $168.83. This is much more than shoppers spend who arrive from Facebook and Twitter. Nevertheless, the majority of social media e-commerce traffic comes via Facebook and this is the social network that also has the highest conversion rate.

'Target in initial development of own mobile wallet'

Target is in the early stages of developing its own mobile wallet, three people familiar with the matter said, joining Wal-Mart in posing a threat to recent entrants like Apple Pay.

‘Amazon wants to arrange ocean freight'

Amazon registered itself with a federal agency overseeing ocean transportation, a step towards allowing it to serve as an intermediary for suppliers shipping merchandise in or out of the U.S.

‘Big Data’ and e-commerce

The awareness of ‘Big Data’ and the uses to which it can be put on the part of online retailers is examined in a report by eMarketer based on a survey carried out by the Edgell Knowledge Network.

‘Click frenzy’ to launch Australian online holiday sales bonanza

The US online shopping phenomenon Cyber Monday, when many of the nation's leading retailers herald the start of the traditional ‘holiday season’ by cutting prices at their online stores for 24 hours will next month be mimicked by a new Australian marketing initiative.

‘No more angry retailers on the phone at Philips’

The retail partners of Philips have been negatively surprised when the company announced in 2008 that they were planning to sell online- directly to the customers. Nowadays, even the retailers see the added value of Philips’ ‘Online Flagship Store’.

‘Pay to Play’ Google Shopping engine to launch by autumn

According to an article on the ecommercetimes.com website, Google's Shopping product search engine will soon start charging retailers who want their products to appear in search results. Currently in an experimental phase, the new Shopping engine will reflect Google’s strategy of maintaining commercial relationships with retailers to help them keep their product listings up to date

‘Russian Amazon’ OZON achieves €184m sales in 6 months

The Russian e-tailer OZON, widely known as the “Amazon of Russia,” has announced that its sales for the first six months of 2012 are up by 78% to €184 million. Coming on top of its sales growth rate for 2011 of 84%, the company’s impressive performance is indicative of Russia’s the rising status as a country whose economy is becoming increasingly diversified and consumer-oriented.

‘The term omni-channel is meaningless’ -Malcolm Pinkerton

Planet Retail, part of the WGSN group, is a London based company providing insights and global data to retailers in order to help them define a course of action, a sustainable business strategy and establish a competitive advantage. The group partners with 30,000 retail professionals around the world and boasts clients such as Casino Group, Tesco, Boots, Unilever and Walmart. Malcolm Pinkerton is Planet Retail’s e-commerce research director, specialized in e-commerce, multi-channel retailing and consumer insight. He will share his expertise at the Global E-Commerce Summit in Barcelona 2014. We spoke to him about what retailers need to do to cater to the needs of today’s customer.

"Business as usual" at Amazon despite strike

This is a first for Amazon Germany: hundreds of employees have stopped work at two sites operated by the group. The action raises issues at the heart of the e-commerce giant: is Amazon a pure logistics company or is it more?

"Cross-border e-commerce should be a priority for the Government of Quebec"

At the occasion of the presentation of the new Budget of the Government of Québec, the Quebec Council of Retail (CQCD) said that tax evasions committed by cross-border online businesses selling into Quebec deprive State revenue of over $100 million annually. Seen the difficult financial situation of Quebec, the council believes that this- more than ever- is the right time to adapt the legislation.

"Digital mums" are increasingly active on the web

According to "Digital Family", a study by the European Interactive Advertising Association (EEIA), the browsing behaviour of women is largely shaped by their family situation. Women with young children have a more extensive online presence than childless women.

"E-Commerce Paris" trade fair blithely unaware of crisis

More exhibitors and applications than last year have brightened the prospects for this year's Paris E-Commerce trade fair: 500 companies, 350 conferences and almost 30,000 like-minded people are what visitors can expect this year.

"Estimated shipping date ..." is no longer legal

The higher regional court in Bremen has ruled that an approximate indication of the date of delivery of an online order does not comply with German competition law.

"It was high time that the interests of online retailers were represented at the European level”

The new European association for online retailers, Ecommerce Europe, is operational. The website, ecommerce-europe.eu, is now online and the first members and business partners have already registered. Proposed members of the Executive Committee Annette Falberg, Wijnand Jongen and Marc Lolivier: “We are ready and waiting. It was high time that the interests of online retailers were represented at the European level.”

"The merger of IAB and EIAA is an alliance of interests"

In an interview with the French news portal Journal du Net, Alain Heureux, president of IAB Europe explains why the merger of the European Interactive Advertising Association (EIAA) and the Interactive Advertising Bureau Europe (IAB) was a necessary step.

"Think digital, but deliver analogue"

A new trend is starting to gather momentum in the US and Europe: ordering goods online but trying out and collecting them in-store. Once customers are in-store, sales grow due to new impulses being aroused at the pick-up point.

“Anti-Amazon” law shape of things to come in France

The French Senate has given its approval to a bill that aims to protect traditional booksellers from what they see as unfair competition from online retailers. Widely known as the ‘anti-Amazon law’, the bill, which was approved by France’s lower house of parliament in 2013, will ban mail-order book companies like Amazon from offering free delivery to its French customers.

“Buy before you try” culture fostered by failure to standardise on sizes

A new report by online shopping comparison website Kelkoo shows that many online clothes customers are routinely ordering multiple sizes of clothes when ordering online. According to the report, half a billion pounds worth of items are being returned due to a failure on the part of retailers to standardise on sizing

“Buy” what you “Like”

“F-commerce” is everywhere in the news but shopping activity on Facebook has consistently fallen far short of predictions. Hence, Facebook is testing a new feature for retailers with a new “Want” button.

“Customers should be able to book on any device” - Interview with Anette Rasmussen of Sol og Strand

E-Commercefacts.com and Ecommerce Europe kick off the new year with an interview series featuring diverse business partners of Ecommerce Europe- from vacation rental services to retailers and suppliers. We are proud to today present you our first article in this new series! E-Commercefacts.com interviewed Anette Rasmussen, Ecommerce manager for Ferienhaus Urlaub Dänemark, about the company’s cross-border e-commerce aspirations for 2014.

“Ecommerce Europe” Association launches website

Seven weeks after its official inauguration in Paris, the new online retail association, now baptised Ecommerce Europe, has launched its own website. The association, which represents companies selling products and / or services to consumers in Europe, was founded by the national e-commerce associations of Belgium, Denmark, France, The Netherlands, Italy, Norway and Sweden.

“Find Smilar” Software mimics the human brain in online fashion searches

A spin-out company at Imperial College has developed software that will help consumers to make better fashion choices by replicating the way that the eye and the brain have worked together to recognize patterns over millions of years of evolution. The Cortexica “find similar” software mimics the way the brain processes images and finds similarities.

“Having access to a 3D printer is going to change a lot of people's lives”

MakieLab is a London based company founded in 2011, building social toys & games from the same dataset, using 3D printing techniques to make customized action dolls. Products are 3D-printed in London and Amsterdam and assembled (and dressed up) at the company’s London HQ. In March 2013, MakieLab has been awarded the SXSW Accelerator prize in Entertainment & Gaming. Founder Alice Taylor, who was kind enough to answer a couple of questions for us, will be one of our expert speakers at the Global E-Commerce Summit in Barcelona.

“Mobile-first” ModCloth moves onto iPhone

The US-based designer clothing site ModCloth has released its first e-commerce app specifically designed for the iPhone. This follows its launch of its native iPad application earlier this year.

“Mobile” consumers mainly shop at home

According to a recent Shoppercentric multichannel report, today’s shoppers are constantly online via their smartphones and are thus “ready to shop”.

“The war between bricks&mortar and online is over”

“The future of retail is cross-channel selling”, said Pixmania co-founder and Vice-President Jean-Emile Rosenblum at the Global E-Commerce Summit in Barcelona during his presentation on e-commerce trends this morning. While online retailers are opening ever more high street outlets and shops are launching websites, the particular sales channel is becoming less important than buying flexibility.

#AmazonCart: A liaison of giants enables shopping via Twitter

Amazon and Twitter have entered a cooperation that enables shoppers to put items in their Amazon shopping carts by tweeting the hashtag #AmazonCart (US) or #Amazonbasket (UK). Paying the purchase must still be done on Amazon’s website.

€1,3bn turnover for Bonprix in 2013

The fashion retailer Bonprix, subsidiary of the German Otto Group, has announced a turnover of €1,3bn for the past business year, 70 percent of which has been generated through its online store.

€1,4bn online turnover for Media-Saturn

The online turnover of Media- Markt and Saturn are a beam of light for mother company Metro. The implementation of the mutli-channel strategy apperantly was the key to success.

003.ru licensed to thrill for Media-Saturn Group

The Media-Saturn Group has announced its acquisition of the Moscow-based online consumer electronics retailer 003.ru. The sale, which takes place with immediate effect, is however subject to approval by the relevant antitrust authorities. Founded in 2000, 003.ru currently employs 50 staff and generated revenues in the region of €20 million in 2011.

1-800-Flowers’ online sales are on the rise

1-800-Flowers has reported a revenue growth of 23.2 percent to $156.0 million for its fiscal 2016 first quarter ended September 27, 2015. The increased sales are mostly driven by the Harry & David and BloomNet wire service.

10% of all search requests are made by phone

To be effective in mobile commerce, you do not need an app believes Sienne Veit, New Technology Business Manager at Marks & Spencer. Marks & Spencer operates a fully transactional mobile website. A lot of thinking went into layout and user friendliness, says Veit. Customers want quick access to everything from reviews, checking delivery times to examining the availability of products in nearby stores or finding the right thing to buy. That's why these form the basis for functions on the mobile Web page.


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