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Research - Global E-commerceFacts

75% of consumers say omnichannel capabilities are a factor in retailer selection

Omnichannel capabilities on mobile devices—such as buy online and pickup in store, inventory access across channels and same day delivery—are critical considerations for consumers when making purchase decisions, according to new research from the e-tailing group, which recently released its seventh annual 2016 Mobile Research Survey.

Published by: Bulldog Reporter
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Amazon drives growth in U.S. e-commerce

Amazon credited for over half of all online retail growth in the U.S. last year, according to a new study from Forrester Research.

Amazon shoppers want nothing less than three stars

While low prices may influence shoppers on Amazon, a new study finds seller ratings even more influencial. According to intelligence company Feedvisor, which just released its Amazon User Study for 2016, 92% of shoppers surveyed claimed they would not purchase a product with less than a three-star rating.

Published by: Pymnts
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B2c e-commerce booming across Southeast Asia

B2c e-commerce in Southeast Asia has seen rapid growth and is predicted to maintain double-digit growth rates for the next several years.

Consumers increasingly shop for groceries online

U.S. consumers have begun shopping for groceries more frequently online. Some even claim the habit has started to replace in-store shopping, according to a new Harris Poll survey.

Consumers redefine 'fast' shipping

Call it the "Prime effect, but today's consumers expect more perks from retailers – particularly when it comes to shipping, according to Deloitte's 31st annual holiday survey of consumer spending intentions and trends.

Published by: PR News Wire
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Consumers warm up to the idea of chatting with machines

A new study identifies chat — including online chat tools and messaging apps like Facebook Messenger — as the most popular way for consumers to interact with retailers while making a purchase.

Cross-border e-commerce gains popularity in China

Cross-border purchases by China’s e-consumers set to reach US$85.76bn in 2016, up from US$57.13bn in 2015, as 40% of China’s online consumers buy foreign goods.

Holiday gift giving now increasingly just a click away

E-commerce merchants can be optimistic heading into the holiday season with a 25% YoY increase in digital sales coupled with a 10% YoY increase in consumer spending expected this upcoming holiday season.

Mobile shopping gains traction online and in-stores this holiday season

Looking to reach shoppers this holiday season? Their mobile devices appear to be the best point of contact according to research that found as much as 64% of smartphone shoppers use their phones to search for ideas about what to buy before heading out to stores.

New insights on how Millennials and Gen Zs like to shop

The Cassandra Report, an ongoing study of emerging trends, generational insights, and youth behaviors, has released its annual Cassandra Report: SHOP study this week—offering a handful of data-backed new insights into how teens and twentysomethings like to shop.

Published by: JCK Online
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PC still dominates online shopping in Asia

People in Asia are using an increasing number of computing gadgets, including a combination of smartphones, tablets and PCs, but when it comes to making online purchases, the PC is still the primary device people use for their shopping on the internet, according to Taiwanese artificial intelligence startup Appier.

Published by:Nikkei Asian Review
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Returns prove a barrier to purchase for European online consumers

A recent study of over 2,400 consumers across the U.K., France, Spain, Italy, Belgium, Netherlands, Switzerland and Germany highlights the considerable importance of return policies for online consumer behavior in Europe.

Revisiting Chinese consumer predictions

Five years after producing predictions about the future of Chinese consumer behavior, McKinsey finds affluent senior consumers shaping the market and a continued persistence of physical retail amidst hyper-charged online plays.

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